Lagos dispatch company owner calculating delivery expenses and platform fees inside his office.

Go SendAm Pricing Explained: What You Pay, What You Keep, and What You Earn.

October 30, 2026•5 min read

If you are a dispatch operator in Lagos… you may have heard that platforms always take a cut. But how much is the cut? And who decides what the customer pays? One operator I spoke to avoided platforms because he thought, “They will be charging me anyhow.”

Then he tried to find out how much money he was losing because of people taking a cut and deals he didn't fully understand. He could not get a clear answer, and that is the point. A fee you can see is easier to plan for than a cost you cannot explain.

The useful question is not just, “What does the platform take?” It is, “What do I keep, and what do I charge?” Read on, and the two numbers that matter will both be yours: what the platform takes, and what you keep.

They Will Charge Me Anyhow

Let me tell you about a dispatch operator, Kunle, who runs a small dispatch operation in Lagos. He has avoided platforms for months because of one fear: “They will be charging me anyhow.” Meanwhile his jobs live in WhatsApp, his prices live in his head, and every week some money disappears into deals he cannot fully explain.

One afternoon, his rider is waiting for a job. Fuel costs money. His team needs their pay. Then a job comes in, but the price is not clear. He wonders: Will this job leave enough after the rider is paid? Or is there still another fee waiting for me?

These questions are fair. A small cost on every job adds up. A fee you do not know about makes planning harder. So let's put the numbers in the open.

Lagos dispatch operator reviewing delivery requests and expenses while a rider waits for his next assignment.
Lagos dispatch operator reviewing delivery requests and expenses while a rider waits for his next assignment.

What Go SendAm Takes

Go SendAm charges a 10% total platform fee on every job. There is no subscription fee and no setup fee. If no jobs are accepted, you pay nothing. Here is the simple split for a completed delivery priced at ₦10,000:

The total platform fee is ₦1,000. Of that, ₦200 goes back as a bonus for the rider who delivers within 5 hours. Go SendAm keeps ₦800. So, the net platform cost to your business is 8%. The rider’s ₦200 bonus is extra, on top of the pay you already give them. The rider bonus is credited to the carrier’s wallet, and the rider is notified. It gives your team a clear reward for on-time delivery.

Nigerian dispatch company owner calculating how platform fees affect his earnings from a completed delivery.
Nigerian dispatch company owner calculating how platform fees affect his earnings from a completed delivery.

What Does “10% Total” Mean?

It means the 2% rider bonus is part of the 10% total fee. It is not another 2% charge added on top. On a ₦10,000 delivery, the total platform fee is ₦1,000. The rider bonus is ₦200, and the remaining ₦800 is Go SendAm’s net share. That is the plain maths.

Lagos dispatch company owner discussing an on-time delivery reward with one of his riders.
Lagos dispatch company owner discussing an on-time delivery reward with one of his riders.

What Do You Charge?

You set your own rates:

Go SendAm does not set your prices, rather in your dashboard, you can set your base fee, per-kilometre rate, weight surcharges and redelivery fees. That means you can build your price around your own costs, route and vehicle.

When a vendor posts a job with a proposed price, you can see it in your dashboard. You can accept it, counter-offer or decline. You decide which jobs make sense for your business.

Once the vendor confirms the price, the job is locked. You can then assign it to one of your registered riders. The price is agreed before the rider leaves. No sending a rider out while the price is still being argued. A locked price protects your time, your fuel and your margin.

Lagos dispatch company owner reviewing his delivery pricing structure on a laptop inside his office.
Lagos dispatch company owner reviewing his delivery pricing structure on a laptop inside his office.

Use The Delivery Rate Calculator To Stay Consistent

A rate can be easy to forget when you are busy. One rider gets one quote. Another rider gets a different quote for a similar job. The Go SendAm Delivery Rate Calculator helps you apply your own pricing structure in a steady way. It does not set one price for every dispatch company.

You stay in control of your rates. Use the calculator to check what a job should cost before you quote. It supports three vehicle categories:

  • Bike

  • Tricycle/Car

  • Bus/Van

And four shipment classes:

  • Small

  • Medium

  • Large

  • Extra Large

You use your per-kilometre rate and the right vehicle and shipment class to work out a consistent quote. But note, your costs are different from another operator’s costs. Your rates should reflect that.

Lagos electronics vendor and dispatch company owner discussing a delivery price before a sealed parcel is collected.
Lagos electronics vendor and dispatch company owner discussing a delivery price before a sealed parcel is collected.

How Do Vendors Pay?

You decide how to collect payment from vendors. Go SendAm does not handle payments for carriers. Agree with the vendor how and when they will pay you.

You can then check your full statements and audit logs in the dashboard. The records help you review jobs and fees without relying on memory or a long chat thread.

Lagos dispatch operator using a laptop and calculator to work out consistent delivery charges for customers.
Lagos dispatch operator using a laptop and calculator to work out consistent delivery charges for customers.

Know What You Keep

Before, Kunle thought every platform fee was a mystery. Now he can look at one completed ₦10,000 job and see the split: ₦9,000 is the carrier's share, ₦200 is the rider bonus, and ₦800 is Go SendAm's net share.

He can set his own rate. He can see a vendor's offer. He can accept, counter or decline. And the job price is locked before the rider leaves. The fee did not change his fear into comfort by magic. The clear numbers did. A fee you can see is a fee you can plan with.

Lagos electronics vendor and independent dispatch operator agreeing on payment arrangements for a delivery.
Lagos electronics vendor and independent dispatch operator agreeing on payment arrangements for a delivery.


Go SendAm is currently onboarding dispatch companies in Lagos. It connects vendors with verified dispatch operators nearby, so operators can be found by businesses that need reliable local courier services in Lagos.

Lagos dispatch company owner reviewing delivery records and platform fees to understand his business earnings.
Lagos dispatch company owner reviewing delivery records and platform fees to understand his business earnings.

Pricing you can explain is pricing you can plan with. Know your numbers. Keep your margin. Grow with GoSendAm.

Lagos dispatch company owner and riders preparing for same-day deliveries outside their organized office.
Lagos dispatch company owner and riders preparing for same-day deliveries outside their organized office.


Back to Blog